Co-living Matching for Home Owners
https://os.platformstud.io/guild/help_requests/head-of-operations-for-colife?utm_medium=posweb&utm_source=hr_page
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CoLife makes housing safe, easy, and affordable by matching homeowners with live-in renters based on mutual values and interests.
In the last 50 years, home sizes in the USA have nearly doubled. Concurrently, we are building only half the number of homes that we were 50 years ago. While housing prices have skyrocketed, CoLife’s homeowners offer rent - on average 50-60% lower than fees to get your place.
At the same time, isolation is now considered America’s most significant health risk. CoLife provides a valuable way to create a human connection.
Identifying the right Head of Operations is critical for the success of CoLife. You will be in a right-hand position, reporting to the Founder/CEO, Derek Snook.
For the first 9-12 months, you will need to work onsite in Charleston, South Carolina.
You will maximize customers' matches, revenue, and happiness (measured by # of refunds within 30 days) by improving Home Guides' performance and marketing to attract users to the platform. You are a self-starter who independently takes ownership to create solutions, make decisions, and drive growth. Driving matches, revenue, and customer happiness is your primary responsibility and mission.
- Get users to sign up, optimizing for the lowest cost acquisition channels
- Increase the matching percentage and make as many matches as possible
- Supervise our Home Guides and marketing contractors, making them as efficient as possible to drive our cost per match down
- Oversee company operations while helping to build a highly inclusive culture, ensuring team members thrive and organizational outcomes are met
- Grow and manage your operations team
- Help CEO make strategic decisions
- Develop roadmap along with CEO for launching future cities
About You:
- Action-oriented self-starter with dogged persistence
- Comfortable working independently or as part of a group
- Emotionally intelligent, you can understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict
- You get things done on time and effectively manage expectations
- You are a strong communicator, leading with empathy to build relationships and drive cross-organization alignment
- Competitive salary commensurate with experience
- Stock options in CoLife
- Opportunity to join a fast-growing startup and help shape and establish the company culture
- Competitive health benefits
this is a full-time position.