We need a notification UX pro

For our notifications, we want to review:

a) The vehicle we use (email, text, potential app)

b) The copy

c) The timing

The problem: We’re spending far too much time manually following up with users asking them to do what we need them to do and sending the same thing as our notifications. Many of our notifications are getting blocked by cell phone carriers and email services. Our CTO is working on getting the carriers and email services correct, and we are currently web based but plan to build an app soon.

We want to minimize manual time while getting the vehicle, copy, and timing right for notifications to drive leases and revenue.