Sales Operations Specialist

sales ops

CoLife makes housing safe, easy, and affordable by matching homeowners with live-in renters based on mutual values and interests. In the last 50 years, home sizes in the USA have nearly doubled. Concurrently, we are building only half the number of homes that we were 50 years ago. While housing prices have skyrocketed, CoLife lowers the cost of a long-term rental by 50-60%. At the same time, with isolation now considered a significant health risk, CoLife provides a valuable way to create a human connection.

Identifying the right person for this Sales Operations position is critical for the success of CoLife. You will be in a right-hand position, reporting to the Founder/CEO, Derek Snook, a serial entrepreneur who has voluntarily lived in a halfway house for the homeless for a year and drove a car from Mongolia to London (and wrote books about both).

CoLife has recently closed its pre-seed round and joined the San Francisco-based venture studio Platform. Platform was founded by 10x serial entrepreneur Jeremy Burton (Wonolo, Fundly, Symbian) and seasoned venture investor Tim Connors (founder/partner of PivotNorth, and former partner at Sequoia and USVP). founded by an ex-Sequoia partner who has invested in six unicorns and is one of the founders of one of those unicorns.

This is a remote position with possible travel if or when needed.

Description

Responsibilities
-Maximize customers' matches, revenue, and happiness (measured by # of refunds within 30 days)
-Work to continuously improve the performance of our “Home Guide” to attract new users to CoLife
-Be a self-starter who independently takes ownership to create solutions, make decisions, and drive growth
-Get users to sign up, optimizing for the lowest cost acquisition channels
-Increase the matching percentage and make as many matches as possible
-Run our identified marketing campaigns
-Follow up on leads/interest/questions from homeowners and renters
-Grow and manage your team
-Help the CEO make strategic decisions and build a highly-inclusive culture

About you
-Have experience in successfully performing a sales-focused role
-Action-oriented self-starter with dogged persistence
-Comfortable working independently or as part of a group and remotely or in-person
-Emotionally intelligent: you can understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict
-You get things done on time and effectively manage expectations
-You are a strong communicator, leading with empathy to build relationships and drive cross-organization alignment
-Marketplace experience is a plus but not a must
-This is a remote position with possible travel if or when needed.

Compensation

Benefits & Perks
-Competitive salary commensurate with experience
-Stock options in CoLife
-Opportunity to join a fast-growing startup and help shape and establish the company culture
-Competitive health benefits
-CoLife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

To learn more about our culture and what we value, read The Platform Tao.

We believe diversity is strength. We are committed to diversity, equity, and inclusion, and welcome candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, or Veteran status.