Co-living Matching for Home Owners
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CoLife matches the massive demand for attainable housing to the 24 million and growing single-owner-occupied homes nationwide, addressing attainable housing, isolation, elder care, and a whole lot more.
In the last 50 years, home sizes in the USA have nearly doubled. Concurrently, we are building only half the number of homes that we were 50 years ago. While housing prices have skyrocketed, CoLife’s homeowners offer rent - on average 50-60% lower than fees to get your own place.
At the same time, isolation is now considered America’s most significant health risk. CoLife provides a valuable way to create a human connection.
Identifying the right FIRST City Manager is critical for the success of CoLife. You will be in a right-hand position, reporting to the Founder/CEO, Derek Snook, a serial entrepreneur who has voluntarily lived in a halfway house for the homeless for a year and drove a car from Mongolia to London (and wrote books about both).
CoLife has recently closed its pre-seed round and joined SF based venture studio (Platform Venture Studio) founded by an ex-Sequoia partner who has invested in six unicorns and one of the founders of one of those unicorns.
RESPONSIBILITIES
You will maximize customer signups, matches, revenue, and happiness (measured by # of refunds within 30 days and NPS). You are a self-starter who independently takes ownership to create solutions, make decisions, and drive growth. Driving sign-ups, matches, revenue, and customer happiness is your primary responsibility and mission.
Get users to sign up, optimizing for the lowest cost acquisition channels. This includes plastering places like Craigslist/Facebook groups, etc., where people are already congregating looking for a room to rent in an owner-occupied home w/ ads/messages about CoLife (our venture studio will handle things like direct mail campaigns, etc.)
Be top-line customer support, holding users' hands to a match and increasing the matching percentage to make as many matches as possible, becoming as efficient as possible to drive our cost per match down
Work with CEO and tech team to identify bugs and improve the product as we go.
Help CEO make strategic decisions
Develop roadmap along with CEO for launching future city managers
Oversee city operations while helping to build a highly inclusive culture, ensuring team members thrive and organizational outcomes are met
ABOUT YOU
Action-oriented self-starter with dogged persistence.
Deeply passionate about human connection and solving housing
Want to make an impact on several of our country’s top problems
Highly responsive to new posts that need to be reached out to, new user signups, and customer support
Comfortable working independently or as part of a group
Sales/customer service oriented
Emotionally intelligent: you can understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict
Effectively complete tasks on time while managing expectations
Strong communicator, leading with empathy to build relationships and drive cross-organization alignment
BENEFITS & PERKS
Competitive salary commensurate with experience
Stock options in CoLife
Bonuses for hitting important city goals
Work is mostly remote.
Opportunity to join a fast-growing startup and help shape and establish the company culture.
Competitive health benefits
this is a full-time position.
