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Karen Needel

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Global Sales, Le Moyne College

Roles: Subject Matter Expert

Expertise: Sales / Bizdev

Member since Oct 2021

“The best sales questions have your expertise wrapped into them.” Jill Konrath
"Without hearing the voice of your customer you’re simply guessing what it will take to keep them loyal for longer".

I transform and lead top-performing sales and revenue retention organizations that deliver explosive revenue and retain market share by capturing groundbreaking deals, winning and retaining major market share is the theme underlying my career. I specialize in complex services business development and business strategy. I have a demonstrated record of success in technology, consulting and diversified services businesses.

I’m frequently recruited to eliminate obstacles and lead the transformation of sales operations from marketing through to demand generations, sales, IT, and the customer experience.

As a curious and fearless leader passionate about tackling new challenges, I analyze situations quickly and perceptively and then act with a sense of urgency while building the systems and processes to drive success.

Innovative and persistent, I have achieved several first-ever deals with major corporations including Google, Salesforce, Kofax, Qlik, and AT&T.

Consistent with my success in capturing multimillion-dollar deals with Fortune 500, Mid-market and global corporations, I have recruited built, and led teams to win major clients and exceed seemingly unattainable quotas. Delivering above and beyond in performance, always measured against ROI, resulting in high partner and client satisfaction.

Highlights include:

• Captured business with team on Google, Salesforce, Kofax, Qlik and generated $48 million in revenue with an international sales company.

• Captured $23.9 million in business with Sony, IMG, Church’s Chicken, and Avon for a global multinational services company.

• Generated $13.2 million in revenue by landing Iron Mountain, Bayer, and Comcast for a digital transformation company.

• Brought in $202 million for a top ten BPO/Technology company by capturing Cox Communications, AT&T, and Rogers Cable.

• Generating $240 million by rescuing Cingular wireless renewal revenue for largest national BPO.

Expertise includes:
• Large Scale Consulting Project Management
• Sales Training and Mentoring
• Forecasting / Pipeline Development
• Social Media and Research Analytics
• Creative Media Production Experience
• Change management,
• Knowledge management
• Business process engineering / re-engineering, process mapping.
• Business and System Requirements Documentation
• Development of social media strategies for organizations and businesses


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