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Unit Economics

#Mobile Service Platform

Sprinter Vans as the New Brick-and-Mortar

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 The Unmet Need

Doordash, UberEats, etc have changed consumer expectations of service provision. Consumers want to order on their phone and get the product/service delivered to their home quickly, versus having to go to a brick-and-mortar store.

With this consumer shift, merchants have to shift too. We already observe a proliferation of services delivered with Sprinter vans and we project that we'll rapidly get to a point where much every product/service can be deliverer this way.

Some services have been around for a while (landscaping, roadside assistance, EMS). Others are new (tire replacement, bike repair, spa, chiropractor, electric car charging, fuel filling).

In some cases, workers are driving to the home in their own cars: DoorDash, UrbanSitter, phlebotomists from getlabs.com, etc.

However, today all of these services operate independently. They lack end-to-end technology to efficiently schedule, route, get feedback, etc. They also lack the ability to share customers leads with other service providers.